Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Hosting Control Panel you can find a comprehensive Help section featuring numerous educational articles and regularly asked questions. They are answered by our support team of experienced techs. Just type in your question and our intelligent software will return the most appropriate answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of instructional video tutorials that detailedly display how you can sort out a typical problem related to your Linux cloud website hosting packages account. You can find the instructional videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 client care service and a one–hour support ticket response guarantee. Our trained customer service technicians will be at your disposal 24–7 to attend to your questions and to troubleshoot any issue that you might possibly come across. Simply open a customer support ticket from the Help Center section and we’ll respond back to you within a minute.