Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer warranty with all our Linux cloud website hosting packages packages, which means that each individual help request you submit is going to be answered to in only sixty minutes maximum. Our support crew members have been trained to immediately solve any case and to offer you quick information on any difficulty that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any question you possibly have involving our products and services. We have got professionals working most of the time to give support whenever needed. You could use the ticketing system or post an email whenever you want, alternatively you can pick–up the telephone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need help while working on your site within the Control Panel, you can always press the Help button and see your concern in the listing of content articles that will appear. We have also turned a number of the articles and reviews into educational videos. The catalogue of training videos will show up if you select the Videos button present in each section.